If you do talk to someone consider agreeing a code word or phrase with them so that they will know if you need help without alerting their partner or family.
The University can also offer additional forms of support in the following ways:
- Completing a form on Report and Support to report your experience. A Wellbeing Advisor from Student Welfare, Advice and Guidance will then contact you within three working days to make an appointment to offer support, advice and guidance. Support can include:
o Spending time to simply listen to you
o Information and referrals to local external organisations who could offer further support. Organisations who can offer further support include Victim Support, Refuge and Liverpool Domestic Abuse Service (LDAS). For further information on external organisations please see ‘Additional Support’ section on Report and Support.
o Information to support with your studies including Extenuating Circumstances
- All information will be treated sensitively and confidentially
- The University counselling service has qualified and experienced therapists who can provide you with a safe place to talk. For more information regarding our Counselling Service please click here.
- The University has on-line resources including the Togetherall online platform or Silvercloud; modules include anxiety, stress and depression.
- The Liverpool Guild of Students is independent from the University and can offer support and advice for students who have experienced any form of domestic abuse. Please click here to access the website for the Guild.
- If you need to speak to someone urgently please contact the Wellbeing Advisors who can provide confidential support, advice and guidance. To contact them please call 0151 795 1000 between 9am to 5pm Monday to Friday or you can email on email@example.com
- You can complete a form on Report and Support to report your concerns. An Advisor will then contact you to make an appointment to offer you support and advice. All information will be treated sensitively and confidentially
- You can speak to your Team Leader / Line Manager to discuss the impact on you personally and professionally and agree any support you might need or ways to find an informal resolution. If the issue is about your line manager, then raise your concerns with their manager.
- Staff Counselling is available through the Employee Assistance Programme, they provide qualified and experienced therapists who can offer you with a safe place to talk. For more information regarding our Employee Assistance Programme please click here.
- The University has on-line resources including the Togetherall online platform or Silvercloud modules include stress, anxiety and depression
- The Staff Equality Networks may be able to provide peer support. Please click here to contact them.
- Seek advice from your Trade Union.
- If you need to speak to someone urgently please contact HR to speak to an Advisor. They can provide confidential support, advice and guidance. To contact them please call 0151 794 6771 between 9am to 5pm Monday to Friday or you can email firstname.lastname@example.org
- Listen to them. They trust you so provide a safe space and just listen, you don't need to provide the answers. You could work together and identify a few options and support them in any decision they make. However it is not your responsibility to solve their problem.
- Agree a code word or phrase with them so that you will know if they need help without alerting their partner or family.
- It can take a lot of courage to open up and share unpleasant experiences. Reassure them that you believe them, people rarely make up stories of domestic violence, forced marriage or honour based violence.
- Encourage them to report the incident through Report and Support and to seek support, but don’t push them. It’s their choice, no matter what they decide to do. They can report formally or choose to do this anonymously.
- Respect their privacy. If they have told you in confidence, then keep it confidential. However there may be times you do need to share the information particularly if you believe their safety is at risk. Try and get permission first and let them know who you will share the information with.
Staff Supporting A Student
What to do next
- Give the student options of support (see 'Support if you are a student' section above). You can encourage them to report any incident through Report and Support. They can do this formally or choose to do this anonymously.
- The When to Refer guide provides additional information on domestic abuse, forced marriage or honour based violence please click here for more information
- The University Disclosure Guide gives information and advice to staff when a student has made a disclosure of domestic abuse, please click here for more information.
- If you have any questions following a student disclosure please contact the Wellbeing Advisors and they can give you advice. To contact them please call 0151 795 1000 between 9am to 5pm Monday to Friday or you can email on email@example.com